Legal

🔐 Privacy Policy

Low Temp Service collects personal information when you request services, contact us, or submit forms.

Information collected may include:

• Name
• Phone number
• Email address
• Service location
• Equipment/unit details

We use this information to:

• Provide refrigeration services
• Send estimates, invoices, and updates
• Communicate with customers
• Improve our services

We do not sell or rent your personal information. Information may only be shared when necessary for:

• Payment processing (e.g., Stripe)
• Legal compliance

We implement reasonable security measures to protect your data.

You may request access, correction, or deletion of your information by contacting us.

📄 Terms and Conditions

Low Temp Service provides diagnostic, maintenance, and repair services for refrigeration systems.

• All estimates are approximate and may change after full diagnosis
• Customer approval is required before any work is performed
• Payment is due upon completion of service
• Late payments may be subject to additional fees
• Cancellations may be subject to charges

💰 Payment Policy

• Payment is due immediately upon completion of service
• Invoices not paid within 7 days may incur late fees
• Deposits may be required for major repairs
• Equipment will not be released until payment is completed

🛠️ Service Warranty

• Labor warranty: 30 days
• Parts warranty: as provided by manufacturer

Warranty does NOT cover:

• Misuse or abuse
• Lack of maintenance
• Unauthorized repairs
• Issues unrelated to the original repair

⚠️ Limitation of Liability

Low Temp Service is not responsible for:

• Product or cargo loss
• Indirect or consequential damages
• Loss of business or revenue
• Failures outside our control

📋 Service Conditions

• Customer must provide safe and clear access to equipment
• Customer is responsible for maintaining safe working conditions
• Diagnosis does not guarantee full repair